A DAY AT THE SHOP
With over 40 years of servicing the cycling community, Racer Sportif has become a respected institution within the Canadian cycling scene. Our decades of hands-on experience and extensive knowledge, gained through countless kilometers on the road, set our team apart. We pride ourselves on delivering unmatched expertise to each customer, drawing on our company's long-standing passion for and commitment to the sport of cycling.
We are looking to grow our team with Part-time Shop and Full-time Shop Lead positions. These positions will help oversee our retail store operations and deliver exceptional customer service.
KEY RESPONSIBILITIES INCLUDE
- Providing friendly and knowledgeable assistance to customers in-store, over the phone, and online
- Managing inventory, merchandising, and product displays
- Process transactions accurately and efficiently using the point of sale system
- Coordinating after-sale support and service
- Maintaining a clean, organized, visually appealing, and welcoming retail space
- Lifting heavy objects and being on your feet for extended periods
- Be knowledgeable about and stay up to date with features, pricing, and benefits of products
- Collaborate with team members to achieve goals and provide excellent service
- Maintain a positive attitude and a professional environment at all times
WHY JOIN RACER SPORTIF
Competitive compensation
- Opportunities for advancement and career development
- Positive and supportive work environment
- Employee discounts on merchandise
- Be part of a passionate team dedicated to serving cycling enthusiasts
Qualifications:
- Previous customer-facing sales or service experience is preferred
- A genuine passion for cycling, with the desire to deepen your knowledge of the sport
- Excellent communication and interpersonal skills, with the ability to build rapport with customers
- Strong customer service orientation, with a focus on exceeding customer expectations
- Ability to work effectively in a team and collaborate with colleagues
- Attention to detail and accuracy in handling transactions and maintaining inventory
- Flexibility to work during Saturdays and peak times
The ideal candidate will have retail management experience, excellent communication skills, and a genuine passion for cycling. Previous experience in a customer-facing sales or service role is preferred.
If you’re ready to take your passion for cycling to the next level and embark on an exciting ride with us, we want to hear from you! Apply today by sending your resume to Frank@racersportif.com or come by one of our shops with your resume to meet the team.